10th 12th Pass Jobs in Hisar | Call Center Agent in 2021
10th 12th Pass Jobs in Hisar | Call Center Agent in 2021. Jobs in Hisar. 12th pass Jobs for Call Center Agent. We are looking for a 12th pass.
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10th 12th Pass Jobs in Hisar | Call Center Agent in 2021
Job Description
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening Advertisement
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹10,000.00 – ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Overtime pay
COVID-19 considerations:
All agents are required to wear a mask, seats are well sanitized.
Customer issues handled:
- Billing
Shift:
- Yes – Any Shift
Selection rounds:
- HR Interview
Training provided:
- Yes – Training provided
Workdays per week:
- 6 days
Industry:
- Banking & Finance
Work Remotely:
- No
COVID-19 Precaution(s):
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Please Do Not Pay Any Fee or Money to the Job Providing Company. We are not responsible for that.
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10th 12th Pass Jobs in Hisar | Call Center Agent in 2021
10th 12th Pass Jobs in Hisar | Call Center Agent in 2021
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