12th Pass Jobs in Bengaluru | Customer Support Executive in 2021

12th Pass Jobs in Bengaluru | Customer Support Executive in 2021


12th Pass Jobs in Bengaluru | Customer Support Executive in 2021. Jobs in Bengaluru. 12th pass Jobs for Customer Support Executive We are looking for a 12th pass.

 

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12th Pass Jobs in Bengaluru | Customer Support Executive in 2021
12th Pass Jobs in Bengaluru | Customer Support Executive in 2021

 

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12th Pass Jobs in Bengaluru | Customer Support Executive in 2021


Job Description

Must-haves
– 2+ years of Customer Support/ Service experience in Broking or Wealth Management
– 2+ Years of Hands-on experience in Chat/ Emails support

ABOUT US
[Sensibull](https://sensibull.com/) is India’s first and largest Options Trading Platform. We are transforming now to a first-of-its-kind financial advisor market place. We are solving what is possibly the most challenging problem in the investment space – how to make a common man profitable.

Sensibull is funded by and partnered with Zerodha, the largest stockbroker in India. We have tied up with 5 of the top 10 brokers in India, and are adding more. We are operationally profitable, and looking to expand to other geographies. We are a product focussed, engineering heavy, high ownership team of 20 people.

RESPONSIBILITIES
– Complete client ownership – manage inbound customer queries over chat and email
– Ensure customer is heard throughout the escalation process in the event of escalations
– Conduct demos walkthroughs etc for clients as well as brokers and partners
– Assist customers through occasional phone calls
– Handle payments and related operations
– Provide customer insights and bug reports to tech and product teams for feature improvement

REQUIREMENTS
– Proven Customer Support Experience
– Excellent written communication skills in English
– A keen willingness to learn new things
– Patience, maturity, and genuine customer empathy
– Proactive attitude, initiative taker, finisher

BENEFITS
– Fast-paced, intellectually stimulating, steep learning, and growth
– Close-knit, hardworking, supportive colleagues
– Challenging work
– Flat organization with no hierarchy


Job Type: Full-time

Salary: ₹25,000.00 – ₹45,000.00 per month

Benefits:

  • Flexible schedule

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Experience:

  • Customer Service: 1 year (Preferred)
  • total work: 2 years (Preferred)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Required)

Shifts:

  • Morning (Preferred)
  • Any (Preferred)

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Other duties as requested

Please Do Not Pay Any Fee or Money to the Job Providing Company. We are not responsible for that.

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12th Pass Jobs in Bengaluru | Customer Support Executive in 2021

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12th Pass Jobs in Bengaluru | Customer Support Executive in 2021

 

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