Jobs in Puducherry | Customer Service Associate in 2021
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Jobs in Puducherry | Customer Service Associate in 2021
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Job Description
We are looking for a customer service representative, or CSR, who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers.
They are patient, empathetic, and passionately communicative.
They love to talk. Customer service representatives can put themselves in their customer’s shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you.
Problem-solving also comes naturally to customer care specialists.
They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
NOTE- Candidates with experience in the hotel industry (as a CSA, receptionist, manager, etc) are preferable. Candidates to have very good English (preferably also Hindi) and speaking skills.
Contract length: 11 months
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Job Types: Full-time, Contract, Commission
Salary: ₹15,000.00 – ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food allowance
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s customer service policies
- Other duties as requested
Please Do Not Pay Any Fee or Money to the Job Providing Company. We are not responsible for that.
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Jobs in Puducherry | Customer Service Associate in 2021
Jobs in Puducherry | Customer Service Associate in 2021
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